shipping 

  • Free standard shipping on all orders of $40+
  • Estimated Delivery: 3 – 12 business days from receipt of your order. For an additional charge per address, we can expedite in delivery to most destinations.

Return Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@alsaboun.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item,

To return your product, you should mail your product to the same shipping address on the package.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

WHAT DOES IT MEAN WHEN AN ITEM IS ON BACK-ORDER?

This means that the items are currently out of stock but that there are shipments on their way to re-stock our warehouses. Popular items may sell out quickly and temporarily be on back order. Ordering an item that is currently on back order is a worry-free way to ensure that you will be first in line for the new inventory and that the item which you ordered will be sent out to you as soon as we receive it.
* Items you order in addition to the back ordered item will be held back.
* The back ordered items in any order will automatically ship out as soon as we receive the item in the order which they were placed.
* You will be notified via a shipment confirmation and a tracking number once your items have shipped. You will not need to contact customer support, or do anything to follow up on the back ordered item. We will automatically process it and send you and update.
* We will do our best to estimate when back ordered items are expected to ship, and post this information on the website. This is only an estimation, subject to change, and shipping dates are not guaranteed.